Contact information

support@setupstudiouk.com

Help & Frequently Asked Questions

Orders

How can I place an order?
Simply browse our store, add your chosen products to the cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

Can I cancel or change my order?
Orders can only be changed or cancelled within 12 hours of purchase. Please contact our support team as soon as possible if you need assistance.

Shipping

How long does shipping take?
Orders are processed within 1–3 business days. Estimated delivery times are:

🇬🇧 United Kingdom: 7–12 business days
🇺🇸 United States: 7–15 business days
🇨🇦 Canada: 8–16 business days

Will I receive tracking information?
Yes. Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.

Returns & Refunds

What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can contact us within 30 days of receiving your item.

What if my item arrives damaged or incorrect?
If your order arrives damaged or incorrect, please contact us and we will arrange a replacement or refund.