Refund policy

Return & Refund Policy

Last updated: 6/03/2026

At Setup Studio, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it

• The item must be in its original packaging

• You must provide a receipt or proof of purchase

To start a return, please contact our support team at support@setupstudio.com with your order number and reason for the return.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it quickly.

We will arrange a replacement or full refund at no additional cost.

Non-Returnable Items

The following items cannot be returned:

• Items that have been used or damaged by the customer

• Items returned after the 30-day return period

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Shipping costs are non-refundable.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@setupstudio.com
Store: Setup Studio